Crisis Management Course
Training Goal
The goal of this training course is to provide the partcipants with a comprehensive understanding of the practices and procedures of Emergency Incident Crisis Management.
The course further serves to provide participants with an opportunity to transfer the theoretical knowledge attained into the practical application of the crisis management process at simulated press conferences and meetings and also to revise and validate their own “Standard Operating Procedures”
Target Audience
The Course has been developed for organisations that have adopted or intend to adopt a formal Crisis Management System
Specific attendees from the organisation should be;
- Persons who have a direct responsibility for media liaison and communications
- Persons who may be required to perform a management role at an incident
- Persons who may need to assist the Incident Management Team in Media Communications
- Persons who may be required to know the principles of the Crisis Management System
- Persons who may have to report to senior management about an emergency incident
Duration of Course
Two days
Learning Outcomes
Upon completion of this course participants will be able to;
- Understand and implement the key elements of Crisis Management
- Implement and control communications between the Incident Management Team, Company Management and/or the Media
- Respond effectively to changing circumstances at an incident
- Provide a more effective communication process to their own workforce
- Provide a more effective communication process to their own management team
Consultancy Services
DMT boast an unrivaled level of expertise and experience in this field. In addition to providing training we can also:- Provide Crisis Plan templates and draft formats for your own revision and adoption
- Revise your existing Crisis Management Plans for you
- Provide staff workshops to identify and compile your Crisis Plans
